Andrew Haines was appointed as Chief Executive and Board member of Network Rail in August 2018.
Network Rail owns, operates and develops Britain’s railway infrastructure. That’s 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. Network Rail also manages 20 of the UK's largest stations. Its purpose is to get people and goods where they need to be and to support our country's economic prosperity.
Since he joined, Andrew has refocussed the organisation to become one that is on the side of passengers and freight users; that is easy to engage with and is an efficient and dependable partner; a company people are proud to work for; instinctively recognised as an industry leader. He has introduced a new vision, reaffirming who Network Rail are as a company, why it exist, and its shared purpose.
The recent changes delivered through the putting passengers first programme are to better serve passengers and customers through the creation of fourteen routes which are supported by five regions, each led by a managing director. This new structure has enabled Network Rail to be more responsive to the needs of train operators, passengers and freight users by bringing Network Rail’s 43,000 employees closer to those we serve.
Prior to joining Network Rail, Andrew served as Chief Executive of the Civil Aviation Authority from 2009. This followed a wide-ranging career in the rail industry, which included roles as Managing Director of South West Trains, and Managing Director of the Rail Division for First Group plc.