Skills and Experience
Keith is a highly regarded business leader with extensive industrial relations, operational and
customer service experience. Keith is a chartered accountant and worked in the UK and
internationally before joining British Airways plc in 1998. He worked there for 18 years,
including five years as CFO, three years as CEO and two years as Executive Chairman.
During that time, he led the transformation of the Company, building a leaner and more
customer focused organisation with a sustainable future.
Prior to British Airways, Keith worked for companies including Reckitt and Colman, Apple
Computer Inc., and Boots. He was also an Executive Board member and Chair of the Audit
Committee at Transport for London until 2016. His previous non-executive roles include
appointments at Aviva plc and the John Lewis Partnership.
Appointed to the Royal Mail Board
Non-Executive Director on 1 January 2018.
Non-Executive Deputy Chair on 7 November 2018.
Non-Executive Chair on 22 May 2019
Interim Executive Chair on 15 May 2020.
Non-Executive Chair on 1 February 2021
Chair of Halfords Group plc.
Independent Chair of a review of the British Railways on behalf of the UK Government.